Please speak with Samantha at the booking desk (252) 441-6575 before booking your reservation if you have any questions!

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The trip is canceled ONLY at the captain’s discretion.

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Cancellations & No-Shows:

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• You need to cancel 7 days BEFORE your trip. If your reservation was made within the 7 day period, contact the booking desk asap.

• Cancelling due to the weather will be decided by the captain.

• Due to your reservation, that day becomes unavailable to a potential client wanting to book a charter. Canceling on short notice leaves the day open when it could have been filled.  You will be responsible for the cost of the trip booked.

 

• No-Shows at the dock without speaking to your captain or the booking desk will charged the full cost of the trip booked.

 

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Refunds:

 

If your trip is booked through the booking desk and you spoke with a live person, a credit card is used to hold your spot.  If you booked online, a deposit was made to hold your spot.  Refunds are only issued if you call and speak with an agent during the cancellation period.  You will receive a cancelation email.  If you do not receive an email, your reservation was not canceled and your day is still reserved.  For cancelations due to weather, the trip will be canceled and refunded upon request from the captain only.  Please speak with your captain if you have concerns about the weather.

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